Comprehensive warranty information for all brands we carry. Click on any brand below to view warranty details.
Important: Proof of purchase is required for all warranty claims. Please keep your receipt and contact us at support@themancaveauthority.com for warranty assistance.
American Pinball
1-Year Parts Warranty (Home Use) | 90-Day Warranty (Business Use)
- All parts of the Pinball Machine are covered, excluding standard plastic, bumper post, rubber rings and wear & tear parts
- 1 Year Parts Warranty for home owners
- 90 Days warranty for business use customers
Arachnid Spider 360
1-Year Limited Manufacturer Warranty
- Covers specified parts for one year from purchase
- Buyer must report defects to us within 10 days of discovery
- Defective products must be returned to Spider 360 Facility for inspection
- Warranty excludes misuse, alterations, or improper installation
- Spider 360's liability limited to repair, replacement, or refund
Limitation of Liability:
- Spider 360 not liable for incidental or consequential damages
- Maximum liability limited to purchase price of products
- Buyer's remedies limited to return or credit for nonconforming products
Bandai Namco
90-Day Warranty (Home Games) | 30-Day Warranty (PAC-MAN Products)
- 90 days warranty on home games
- 30 days warranty on PAC-MAN home products
BBO Poker Tables
Lifetime Warranty (Non-Transferable)
- Covers all non-consumable parts, hardware and structural integrity of BBO Poker Tables products
- Consumable materials like foam, layouts and armrests are excluded from the lifetime warranty as they are subject to normal wear and tear
- Replacement layouts and materials can be purchased on BBO Poker Tables' website
- The lifetime warranty is non-transferable
Champion Shuffleboard
90-Day Electronics | 1-Year Cradle | Lifetime Playing Surface
- 90-day warranty on all electronic parts
- One-year warranty on the cradle
- Lifetime warranty on the polymer playing surface for the original owner
- Warranty service includes repair, upgrade or replacement of the product in case of any defect in materials or workmanship during the warranty period
Exclusions:
- Shipping or transport damage
- Improper adjustment, maintenance or storage
- Normal wear and tear
- Damage resulting from neglect, misuse, accident, liquid spills, abuse, pets or mishandling
Important: Professional installation by a Champion-approved installer is necessary to keep the table's warranty intact. Champion Shuffleboard's liability under this warranty is limited to the repair or replacement of a defective product and does not include incidental or consequential damages.
ICE Games
Tiered Warranty Coverage
- 180-day warranty: Main PCB's, Computers & Motors
- 1-year warranty: All LCD monitor panels
- 90-day warranty: All other electronic and mechanical components
- 30-day warranty: All I.C.E. repairs and parts purchases
- Defective components will be replaced with new or factory refurbished components equal to OEM specifications
Incredible Technologies
1-Year Major Components | 90-Day Controls
- Warranty covers major components for 1 year
- Warranty covers trackball and buttons for 90 days
Killerspin Products
30-Day Factory Defects | 1-Year Tables
- 30-day warranty against factory defects
- Tables have a 1-year limited warranty
- Warranty excludes misuse and customer-inflicted damage
- Assembled products taken "as is," unless damaged during shipping
Killerspin Robots
1-Year Manufacturer Warranty
- 1-year manufacturer warranty provided by Killerspin
- Free replacement or parts for manufacturer defects within warranty
- 25% restocking fee for returns within warranty period
- Return accepted if in original packaging, undamaged, and unused
Raw Thrills Inc.
1-Year Electronics | 90-Day Guns & Guitars
- Electronic parts are covered by a one-year warranty
- Guns and guitars are covered by a 90-day warranty
- The warranty covers manufacturer's defects only
Stern Pinball
6-Month Factory Warranty
- Stern Pinball machines come with a 6-month factory warranty
- Warranty covers all new machines
Tornado Foosball Tables
1-Year Warranty
- All Tornado Foosball Tables come with a 1-year warranty from the date of purchase
- Warranty covers all parts, excluding consumables such as balls, and labor costs for repairs
- Damage resulting from abuse, misuse, or improper assembly is not covered under warranty
- Proof of purchase is required for all warranty claims
Valley-Dynamo
1-Year Limited Warranty
- All Valley-Dynamo products come with a limited warranty against defects in materials and workmanship for a period of one year from the date of purchase
- The warranty covers the cost of replacement parts needed to repair any defects covered by the warranty
- This warranty does not cover damage caused by misuse, abuse, or neglect
- Proof of purchase is required for any warranty claims
General Warranty Information
How to File a Warranty Claim
- Contact us at support@themancaveauthority.com with your order number and description of the issue
- Provide proof of purchase (receipt or order confirmation)
- Include photos or videos of the defect if applicable
- Our team will review your claim and coordinate with the manufacturer
- We'll provide instructions for repair, replacement, or return
What's Not Covered
Most manufacturer warranties do not cover:
- Damage from misuse, abuse, or neglect
- Normal wear and tear
- Consumable parts (balls, rubber rings, felt, etc.)
- Damage from improper assembly or installation
- Shipping or transport damage (must be reported within 24 hours of delivery)
- Modifications or alterations to the product
- Commercial use (unless specifically stated)
Important Notes
- Keep Your Receipt: Proof of purchase is required for all warranty claims
- Register Your Product: Some manufacturers require product registration
- Professional Installation: Some warranties require professional installation (e.g., Champion Shuffleboard)
- Report Damage Immediately: Shipping damage must be reported within 24 hours of delivery
- Original Packaging: Keep original packaging for potential returns or warranty service
Need Help?
Have questions about a warranty or need to file a claim? Our team is here to help!
- Email: support@themancaveauthority.com
- Phone: Available on our Contact Page
We're committed to your satisfaction.
The Mancave Authority will assist you with all warranty claims and work directly with manufacturers to ensure your issue is resolved quickly and efficiently.
Note: Warranty terms are subject to change by manufacturers. Please refer to the documentation included with your product for the most current warranty information. The Mancave Authority is not responsible for changes made by manufacturers after the time of purchase.